Effective Date: 17 Mar 2022
Helpster Pte. Ltd. (hereinafter referred to as “Workmate”), and its shareholders and affiliated companies (collectively, “Workmate Group”) recognize that you should have the right to know what information we collect from you, how the data we collect is used, disclosed and shared, and what controls you have over that data once shared with us.
Workmate Group is in the business of provision of human resources and human resources management functions.
What information does Workmate collect?
We may collect the following types of information:
Information from cookies. When you visit a Workmate Website or click on a banner advertisement, we may send one or more cookies to your computer or any other device.
You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Workmate Website features or services may not function properly without cookies.
Log and other information. When you access a Workmate Website, email, advertisement, or other content served by or on behalf of us on other websites, microsites or mobile applications, our servers automatically record information that your browser sends whenever you visit a website.
These server logs typically include your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or Account(s) to us.
Surveys. The Workmate website or mobile application may request permission to send you emails containing links to surveys in which we would like you to participate, and may also present you with surveys within the application itself. If you participate in these surveys, we will collect your answers to the surveys.
How does Workmate use my information?
Managing your Account(s). We use the Personal and Nonpersonal Information we collect to manage your Account(s).
In addition, we may use the Nonpersonal Information to keep you updated of new features and service developments as well as to provide more relevant offers to you.
For market research purposes. We may use the Personal and Nonpersonal Information we collect for the purpose of our internal anonymous market research reports.
This includes using the Personal Information and Nonpersonal Information relating to conduct market research, analysis and surveys (at times in conjunction with our preferred Partners or Customers) in order to understand your preferences, develop new products and services, or personalize or otherwise improve the products and services we offer you.
Your Personal and Nonpersonal Information shall NOT be sold to third parties for the purposes of marketing to you.
To develop, evaluate, improve and deliver our products and services. We use the Personal and Nonpersonal Information we collect to develop, evaluate, improve and deliver our product and services.
For example, if we learn from the information we collect that certain types of Partners or categories of products or services are highly valuable to Registered Users, we may offer more services for those courses products.
To deliver personalized advertisements and other information to you. We may use the information we collect to deliver advertisements about our products and services, and/or the products and services of our Customers and/or Partners or others on our website, other websites, mobile applications, or in other marketing channels.
For example, we may use the registering information we collect about you to deliver to you, via one or more of those channels, advertisements that we, or the parties whose products or services we are promoting, think may be of interest to you.
These companies are authorized to use the information we provide and they collect when you navigate to a website within the ad network to provide this service to us.
Fulfill legal and regulatory requirements. We may disclose your Personal and Nonpersonal Information we collect to comply with legal investigations, subpoena or search warrant, court proceedings and orders, disclosure as requested by the authority, national, municipal, or other applicable laws and regulations.
Protect the rights or property of Workmate or our Registered Users. We also may use the Personal and Nonpersonal Information we collect to the extent we believe it is necessary or appropriate to enforce or apply our rights under our agreements with Registered Users, and/or to protect the rights, property or safety of Workmate, our Registered Users and others.
How does Workmate share your information?
Personal Information We may share masked or hashed or anonymised versions of Personal Information with our Customers or with Partners or any third parties for the purpose of conducting market research only and not for the purpose of a third party marketing to you.
Applying to a Job Posting. When you apply for a job posted by Workmate we share selected Personal and Nonpersonal Information with the employees or agents of the company that posted the job for the duration of the job posting for the purpose of evaluating you for hire in the position being offered.
Working for a Company using the Workmate Platform. A Company using Workmate Services to manage some or all of their workforce may offer you a job by sending you a message. If you accept the employment offer, Workmate will share some or all Personal and Nonpersonal Information with the Company and its employees and agents for the purpose of planning and arranging your work, tracking your time and attendance, calculating your pay and bonuses, paying your salary and/or other work-related matters.
Contests, sweepstakes and surveys. We may promote or offer contests, sweepstakes, similar promotional offers or surveys that may be co-sponsored by Workmate and one or more other companies, or may be sponsored by companies other than Workmate.
Some or all of the Personal Information collected through these offers or surveys may be shared with the sponsor(s) or other companies indicated on the entry form, in the governing rules or on the survey, as applicable.
Agents and service providers. We engage other companies and individuals to perform certain services and functions on our behalf. For example, we may engage third parties to send email and postal mail, analyze data, provide marketing services, process applications, provide search results and links (including paid listings and links), and provide customer service.
We shall use our best efforts to contractually obligate these service providers to access and use the Personal Information we make available to them only as needed to perform their functions and for no other purposes
Third-party companies. We may share masked or hashed or anonymised versions of the personally identifiable information we collect with third-party market research and other unaffiliated companies who may use the information for any legally permissible purpose including but not limited to matching to additional data sets, data analysis and research reports.
Information we share with nonaffiliated third parties as permitted by law We reserve the right to disclose Personal Information to the extent permitted by applicable law.
Business transfers. If there is a change of control in Workmate’s business (whether by merger, sale, or otherwise), your Personal and Nonpersonal Information could be included as part of that transaction and could be used by the relevant counterparts.
Protection of Workmate and others. We may disclose Personal and Nonpersonal Information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding.
We may also disclose Personal and Nonpersonal Information as we believe appropriate to enforce or apply our rights under our agreements with Registered Users, to protect the rights, property or safety of Workmate, our Registered Users and others, including exchanging information for fraud protection and credit risk reduction.
With your consent. In addition to the above, we may share Personal and Nonpersonal Information about you with others to the extent you consent to such sharing.
Nonpersonal Information. We may provide Nonpersonal Information about you to Clients, Partners or others for marketing, analysis and other purposes. For example, your purchase information may be aggregated with the purchase information of other Registered Users and analyzed to evaluate the effectiveness of certain award offers or advertisements, and the results of that analysis may be shared with Clients, Partners, or others.
Only Workmate employees and service providers who need to use it as part of their jobs are authorized to have access to your Personal and Nonpersonal Information. Please remember that you also play a valuable part in data security. You should never share your Account password, if applicable, with anyone.
If you feel your password has been compromised, you should change it immediately. After you have finished using our mobile application or website(s), you should log out of your Account and exit your browser so that no unauthorized persons can use our website under your name or Account.
Online Forums. Please note that any Personal or Nonpersonal Information you voluntarily include in bulletin boards, chat rooms and other online forums we may offer may be viewed and used by anyone with access to those forums. Workmate is unable to control any use of such Personal or Nonpersonal Information.
Collection of Information from Children
None of our products or services is intended for use or purchase by children. Accordingly, Workmate does not knowingly collect, either online or offline, information from children under the age of 17 (seventeen). If you believe that we might have any information from a child under age 17 (seventeen), please contact us.
We may maintain your Personal and Nonpersonal Information for our records for 2 years after your last engagement or actions with Workmate unless and until you ask us to destroy your information, whichever occurs first.
Respecting your Consent and Access to Personal Information
If you wish to access the Personal or Nonpersonal Information that we have relating to you, inquire about the ways in which such Personal or Nonpersonal Information relating to you has been or may have been used or disclosed by Workmate within the past year, or wish to withdraw your consent to our use of such Personal or Nonpersonal Information, you may contact us at info@Workmate.asia. We will seek to attend to your request as best as we reasonably can.
Account means an account you establish with Workmate.
Applicable Law means the Laws of Singapore.
Cookie means a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.
Nonpersonal Information means any information about you that is not Personal Information.
Personal Information means information stated in your national identification card, passport, other forms of personal identification, and other information that can be used to identify you directly or indirectly. Personal Information may also include your title and full name, username and password you choose for your profile, your email address, your physical address, your location, your phone number, your date of birth, and your financial details
Registered User means an individual or entity that registers to receive any service provided by us, such as through our website or mobile application.
Workmate or our website means any website Workmate and its affiliated companies host or otherwise operate.
Unsubscribe means to unsubscribe from all future email, click the unsubscribe link in the welcome email or any subsequent email from Workmate. You may also email us at info@Workmate.asia.